Before your trip
Book an eligible vehicle and complete any required identity, licence and payment checks.
Keyless car rental: access your vehicle with your phone
Keyless car rental can let eligible drivers unlock a vehicle using a digital key rather than collecting a conventional physical key. Availability varies by supplier, vehicle and location.
How keyless car rental works
At the vehicle
Where supported, use an authorised app or digital key to unlock the assigned vehicle.
At return
Follow the supplier’s return instructions and confirm the vehicle is secured and the rental closed.
Keyless is not the same as contactless
A supplier may offer online check-in without phone unlocking. Equally, some keyless services still require other collection steps. Check each offer for its exact features.
What to check before booking
Does every digital rental include a digital key?
No. Digital paperwork or online verification does not automatically mean keyless vehicle access.
What if my phone battery runs out?
Backup procedures differ by supplier and vehicle. Ask about the fallback access method before travelling.
Is keyless car rental available at every airport?
No. It depends on participating suppliers, eligible vehicles and local operating arrangements.